COVID-19: Fighting Rumours with Facts

Since early 2020, Malaysians have been talking about Coronavirus Disease 2019 (COVID-19) all over social platforms including social media and social messaging. Earlier today on 19 March 2020, one fake news even suggested that military helicopters will be involved in “disinfecting” the country from COVID-19. If helicopters are being used, one should wonder how many of it is required to spray whole Kuala Lumpur area (and subsequently, whole country). It is simply technically impossible to carry out such thing (read: that is a fake news).

Every day, the authorities have to spend their time answering questions from the citizens or even journalists about some fake news items being spread throughout the social platforms. Malaysian Commission of Multimedia and Communication (MCMC) has also set up a dedicated website to combat fake news ( The website is updated regularly, even during crisis times such as during the Movement Control Order (MCO). However, many of the news outlets are not highlighting the website as a trustworthy medium to verify the authenticity of fake news circulating around us.

The occurence of COVID-19 outbreak this year has brought many new thing to us. For example, the National Security Council (Majlis Keselamatan Negara – MKN) has published a list of social media / messaging platforms that the citizens can refer to in order to get latest information.

Ministry of Health (MOH) has also being careful with the amount of information that they release to the public. In an apparent compliance with Personal Data Protection Act (PDPA) 2010, MOH has never release any personally-identifiable information regarding its patients. Indeed, the collective responsibility carried out by MOH employees to safeguard patients’ information is something that everyone should applaud.

A fake FAQ list has also prompted the actual one to come out. The fake FAQ has been circulating around since 18 March 2020 while the authentic one was published only on 19 March 2020. Due to tremendous amount of queries received from the public, it prompts the government to come up with an actual one. The fake one looks totally legitimate though. 

COVID-19: Discounts and Promotions from Digi

In response to the Movement Control Order (MCO) issued by Malaysian government effective from 18 March 2020 to 20 March 2020, Digi has managed to put up together some good freebies, discounts and promotions for its customers. The campaign applies for both prepaid and postpaid customers.

Refer to the following announcement from Digi:

#DigiCares: Keeping Malaysians and Businesses Connected

With the ongoing Movement Control Order, Digi is committed to helping you stay connected to what matters most. We’re making enhancements to our products and services to help you get through during these times of uncertainty.

Starting 21st – 31st March 2020, subscribers will have access to:

Free Internet and Calls for Digi Prepaid and Digi Prepaid Broadband Users

Stay up-to-date with free internet and  calls to all networks with every reload of RM10 and above.


– Enjoy free 300MB + 5 Mins calls  when you reload RM10 – RM29.99. Valid for 3 days

– Enjoy free 1GB + 15 Mins calls when you reload RM30 and above. Valid for  7 days. 

With MyDigi app, you can reload your Digi Prepaid and Digi Prepaid Broadband at the comfort of your own home. Click here to go to the MyDigi app or reload on the web here.


Get 1GB Free Daily Internet with Digi Postpaid and Digi Postpaid Broadband

To give you more flexibility whether working or staying from home, all Postpaid Voice and Broadband Subscribers will receive free 1GB Internet daily, available to use from 8.00 a.m. to 6.00 p.m.
Click here to redeem your free Internet on the MyDigi app.

Do note that this offer is available to all Postpaid and Broadband subscribers excluding Postpaid Infinite Plans subscribers.


Ensure Your Child’s Productivity with MyDigi Subscriptions

As schools are closed around the country, you can be sure that the learning never stops! We’re helping the learning continue with:

– Free access to Malaysia’s curriculum resources on our digital learning hub from 2.00 p.m. to 8.00 p.m, and free all  day long beginning 24th March 2020..

– Besides that, enjoy a one-month access to UPSR and SPM curriculums on Classruum for only RM1 when the pass is purchased on the MyDigi app here


Helping You Stay Connected To What Matters Most

Need help to manage your Digi account? All of our platforms continue to be available during this time:

– Manage your account or make purchases via the MyDigi app or MyDigi web and the Digi Online Store.

– Our Customer Care hotline, Live Chat services and social media platforms including Facebook, Twitter and Community portal continue to be available for you to reach out to.

– Do note that Digi Stores are temporarily closed based on directive by the authorities. However, you can still perform transactions at alternative locations and methods such as Digi Kiosks, convenience stores, mini marts, hypermarkets, e-wallets, online banking, ATMs and petrol station marts.


Be sure that you stay up-to-date with the latest enhancements and information only on the Digi Community portal.

Source: Digi Community portal