Financial Scam Victim Guide
So you have just realised that you were scammed? Here are the few things you need to do. The information that we compile in our financial scam victim guide may not be exhaustive, so you are encourage to look for additional information elsewhere as well.
Step 1: Contact financial service provider
Bank Simpanan Nasional (BSN)
Phone: 1300 88 1900 or +603 2613 1900 (overseas)
Email: customercare@bsn.com.my.
CIMB
Phone: +603 6204 7788
Email: cru@cimb.com
Maybank
Customer Care Hotline: 1-300 88 6688 (Malaysia), +603-7844 3696 (Overseas) – 24 hours (That includes holidays)
Email: mgcc@maybank.com.my
Fraud Hotline: +603 5891 4744 (That includes holidays)
Public Bank
Phone: +603-2177 3555
Email: pbesecure@publicbank.com.my
National Scam Response Centre Hotline (8am-8pm daily)
This hotline is intended for you to call in the event of emergencies requiring urgent attention. For example, if you have just made a large sum of transfer to a suspicious account, then you can call this number. Then, the authorities will try to block or reverse the transaction, especially when it has just happened or has not been posted yet.
Phone No.: 997
More information can be found on their website.
Step 2: File a Police Report
The scammer probably has some of your personal information. In this situation, you have to safeguard yourself in case if they misuse the information.
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