Financial Scam Victim Guide

close up shot of fake money
Photo by Tara Winstead on

So you have just realised that you were scammed? Here are the few things you need to do. The information that we compile in our financial scam victim guide may not be exhaustive, so you are encourage to look for additional information elsewhere as well.

Step 1: Contact financial service provider

Bank Simpanan Nasional (BSN)

Phone: 1300 88 1900 or +603 2613 1900 (overseas)


Phone: +603 6204 7788


Customer Care Hotline: 1-300 88 6688 (Malaysia), +603-7844 3696 (Overseas) – 24 hours (That includes holidays)
Fraud Hotline: +603 5891 4744 (That includes holidays)

Public Bank

Phone: +603-2177 3555

National Scam Response Centre Hotline (8am-8pm daily)

This hotline is intended for you to call in the event of emergencies requiring urgent attention. For example, if you have just made a large sum of transfer to a suspicious account, then you can call this number. Then, the authorities will try to block or reverse the transaction, especially when it has just happened or has not been posted yet.

Phone No.: 997

More information can be found on their website.

Step 2: File a Police Report

The scammer probably has some of your personal information. In this situation, you have to safeguard yourself in case if they misuse the information.

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